Bilingual Customer Service Reps. Needed
HealthCare TalentCalifornia, United States
Posted May 1, 2014
Contract / Temporary
About the Company
HealthCare Talent is a leading clinical and non-clinical staffing provider for FQHCs, CHCs, and PACE programs. Specializing in non-medical, in-home caregiving for the elderly, we offer comprehensive workforce solutions including recruitment process outsourcing, temporary and contracting services, executive search, on-site management, and per diem pool creation. With over 20 years of experience, our focus is on aligning business strategy with workforce needs to ensure compliance and positive patient outcomes.
Job Description
Healthcare Talent is seeking a bilingual Customer Service Representative (CSR) to assist with member and provider inquiries related to Medi-Cal, Healthy Families, and OneCare programs in Orange County. The CSR will be responsible for processing member information, answering questions, and providing follow-up assistance.
Requirements
- High school diploma or equivalent required
- Minimum 2 years experience in a customer/member service or call center capacity
- HMO, Medi-Cal/Medicaid and health services experience preferred
- Bilingual in English and either Spanish, Vietnamese, Farsi, or Korean is required
