Director, Customer Performance Analytics
Healthmap SolutionsUnited States
Posted April 20, 2026
Full Time
About the Company
Healthmap Solutions is an NCQA-accredited kidney population health management company that leverages big data, advanced technology, and clinical expertise to enhance the lives of individuals with kidney disease. The company offers a range of services including medical cost management, quality reporting, risk adjustment, and healthcare analytics to support healthcare providers and payers achieve value-based outcomes. Healthmap is distinguished by its commitment to diversity, growth, and client satisfaction.
Job Description
The Director, Customer Performance Analytics is a key member of the Customer Performance Analytics Team (CPAT), responsible for managing customer P&L and performance by analyzing data and implementing strategic initiatives to improve customer performance.
Requirements
- Maintain oversight of P&L and performance of one or more assigned customer programs
- Proactively monitor customer performance to identify early and leading indicators of customer performance risks and opportunities
- Lead and own all aspects of customer performance analysis
- Convert analysis and inputs provided by stakeholders to design, align, execute and develop initiatives, interventions, or processes
Benefits
- Health insurance
- Paid time off
- 401k matching
- Retirement plan
- Life insurance
- Dental insurance
- Vision insurance
