Healthy Living is looking for a Barista Lead to join our team, providing leadership to the Barista staff and ensuring exceptional guest care. The position requires at least 2 years of retail experience, preferably in a café/food service, and previous leadership experience.
Requirements
- At least 2 years in a retail environment
- Previous leadership experience
- Previous cash handling & POS experience
- Previous buying, inventory management or equivalent experience
- Previous guest service experience
- Previous Barista experience preferred
- Working knowledge of POS systems; cash register
- Fundamental food knowledge to include coffee/espresso/juice and/or willingness to learn
- Basic knife skills
- Basic computer skills
- Basic math skills
- Creativity and passion for the product (loves food & coffee!)
- Positive attitude
- High energy and an ability to work in a demanding environment
- Self-management and an ability to remain calm under any stressful situation
- An ability to be quick on their feet and make smart decisions instantaneously
- Ability to communicate with various types of people in various ways (written, verbal, demonstration)
- Organizational skills and the ability to multi-task in a fast-paced environment
- Approachability; works effectively and relates well with others
- Ability to manage conflict and see them as opportunities
- Problem-solving abilities; resourcefulness
- Patience
- Reliability; regular and punctual attendance
- Scheduling flexibility to meet the needs of the department; early mornings/evenings, weekends and holidays