Hearst Technology Services is hiring a Director, Generative AI Enablement to develop and deliver AI “as-a-service” capabilities that empower our 360+ business brands on an opt-in basis. The role requires strong opinions and thought leadership on AI best practices, as well as experience with Generative AI projects and large language models.
Requirements
- AI Service Development: Build and manage a portfolio of AI services and platforms (e.g. generative AI models, automation tools) that business units can opt into, by leveraging distributed engineering and data resources across the organization.
- Cross-Functional Leadership: Lead and coordinate agile, cross-functional teams through a matrixed operating model. Influence priorities, align stakeholders, and drive execution from concept to production.
- Generative & Agentic AI Expertise: Provide technical direction in cutting-edge AI areas, including large language models (GPT), retrieval-augmented generation (RAG), and autonomous AI “agents.”
- Partner Integration: Collaborate with external service providers and vendors to augment our capabilities and coordinate internal and external resources in a blended delivery model.
- Governance & Best Practices: Implement AI governance and best practices across projects by coordinating the establishment of standards adoption across decentralized teams.
- Operational & Engagement Models: Define clear engagement processes for business units to access AI services. Develop chargeback or funding models for central AI offerings, ensuring transparency of costs.
- Performance Measurement: Monitor and report on the impact of AI solutions. Track key success metrics such as efficiency gains, error reduction, revenue uplift, and user satisfaction.
- Stakeholder Communication: Act as the primary liaison for AI initiatives between Hearst Technology Services and business unit leaders.
Benefits
- Medical, dental, vision, disability, and life insurance
- 401(k)
- Paid holidays and paid time off
- Employee assistance programs