The Director, Product Management drives product strategy, innovation, and execution while guiding a team responsible for delivering high-quality, market-relevant solutions. The ideal candidate will bring curiosity, business acumen, and deep empathy for our clients’ missions — while building scalable, modern solutions that simplify compliance, coordination, and care delivery.
Requirements
- Leadership – Build, mentor, and inspire a team of product managers who think strategically and act decisively.
- Foster a culture of ownership, experimentation, and continuous learning — where diverse perspectives and ideas thrive.
- Model data-driven decision-making and empathetic leadership that unites engineering, design, client success, and commercial teams.
- Customer Insight - Be an ambassador for the customers with capacity to understand and advocate for the customer needs within your vertical of the portfolio.
- Product Strategy – Own long-term view of product strategy for the assigned vertical within the portfolio
- Product Execution - ensure successful delivery of business value and outcomes.
- Collaboration - Foster strong relationships within cross functional teams and service as a connective tissue between all parts of the organization.
- Innovation
- Experience in collecting industry trends and innovating within these trends, adopting the use of AI tools where needed.
- Identifying problems that have yet to be solved in the industry.
- Education/Certification
- Bachelor’s Degree preferred but will consider combination of experience and education.
- Required Experience:
- 7+ years of demonstrated product management experience, 3+ years of management roles (multiple direct reports), including experience in working with distributed team.
- Experience in delivery of technology solutions in Healthcare industry, working with payer and/or provider organizations, exposure and understanding government programs like Medicare and Medicaid.
- Strategic thinking. Experienced at making product decisions that are in line with the company’s strategy, without perfect or full information.
- Detail oriented. The ideal candidate understands the difference between letting something slip through the cracks vs. actively de-prioritizing items, and will want to understand, in depth, how our system works.
- Experienced leading effectively both as a leader and a cross-functional peer. You push work forward, keep things moving, and are never complacent.
- Excellent communication skills. Able to speak to many audiences - engineers, designers, leadership, operations, and able to structure written and verbal communications clearly for all audiences.
- Proven ability to build and maintain credibility and trust with clients; establishing governance that fosters trust at the account/portfolio level.
- Experience using product management wireframing, prototyping and AI tools.
- Strong technical understanding and experience working with engineering to navigate technical discussions, translating client and business needs into solid requirements
- Preferred Qualifications:
- Familiarity with SaaS business models, client value measurement, and commercial optimization.
- Prior experience with payer operations, understanding utilization management and care management workflows, business and regulatory drivers.
- Additional Requirements:
- Ability to sit for extended periods of time
- Ability to collaborate Hybrid in our Tampa office.
- All prospective employees will successfully complete a background check and drug screening.
Benefits
- Medical, vision, and dental plans for full time employees
- 401(k) offered with a generous match
- Exercise/Health Club reimbursement opportunity
- Monthly dependent care reimbursement opportunity
- Short Term and Long-Term disability
- Basic Term Life and AD&D Insurance
- Generous PTO and Company Paid Holidays
