Family Financial Officer
Heart of LA Federal Credit UnionLos Angeles, California, United States
Posted October 7, 2025
Full Time
About the Company
Heart of LA Federal Credit Union is a member-owned financial institution serving the Los Angeles community. It offers a range of banking services including consumer lending, mortgage processing, and online account management, while providing comprehensive member support and financial reporting to its stakeholders.
Job Description
The Family Financial Officer is responsible for providing personalized service to members, performing customer transactions, and assisting members with various financial matters. This role focuses on building trust, understanding member needs, and offering tailored financial solutions.
Requirements
- Perform routine member service transactions (open/close accounts, issue checks, etc.).
- Process deposits, loan payments, and check orders.
- Advise members on products and loan options, including credit life and disability, GAP, and extended warranty.
- Conduct consumer loan officer duties.