The Applications Practice Manager plays a pivotal role in driving revenue growth and customer success for HBS by leading a high-performing team of Team Leads and direct reports.
Requirements
- Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
- Adaptability – Ability to adapt to change in the workplace - Ability to accept responsibility and account for his/her actions.
- Ambition - The drive to achieve personal advancement.
- Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
- Coaching and Development – ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
- Conflict Resolution – Ability to deal with others in an antagonistic situation
- Customer Oriented - Ability to take care of the customers’ needs while following company policy.
- Decision Making - Ability to make critical decisions while following company procedures.
- Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
- Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
- Innovative – ability to look beyond the standard solutions.
- Leadership – Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
- Motivation - Ability to inspire oneself and others to reach a goal and perform to the best of their ability.
- Presentation Skills - Ability to effectively present information publicly.
- Relationship Building - Ability to effectively build relationships with customers and co-workers.
Benefits
- Equal Opportunity Employer – Including Disabled and Veterans