An HBS Solutions Consultant I (SCI) is involved in the sales process in all aspects of HBS technology solutions and services, building long-term client relationships and serving as a strategic technology and business advisor.
Requirements
- Meet or exceed projected sales goals (>$500,000)
- Quote prices, credit terms and other bid specifications
- Analyze the client needs and interests and manage client satisfaction issues
- Answer customers' questions about products, prices, availability, product uses, and credit terms
- Negotiate prices and terms of sales and service agreements
- Maintain customer records, using CRM and other available tools
- Visit establishments to evaluate needs and to promote product or service sales
- Prepare sales contracts for orders obtained and submit orders for processing
- Verify that materials lists are accurate and that delivery schedules meet project deadlines
- Consult with engineers regarding technical problems
- Accurately forecast new business as it is being developed and closed
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Collaborate with colleagues to exchange information such as selling strategies and marketing information
- Demonstrate and explain the operation and use of technical products to clients through telephone and in-person calls and presentations
- Promote company ability, reputation, products, systems, new techniques and other specialized technical knowledge throughout the particular industry
- Attend sales meetings and read related publications in order to keep current on products applications, technical service, market conditions, competitive activities, advertising, and promotional trends
- Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
- Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made
- Compute customer's installation or production costs, and estimate savings from new services, products, or equipment
Benefits
- Competitive salary
- Opportunities for career advancement
- Collaborative and dynamic work environment
