Investor Services Manager
HedgeServLesser Poland Voivodeship, Poland
Posted March 5, 2026
Full Time
About the Company
HedgeServ is a global organization with over 2,000 experts across the globe, providing fund administration services to clients in the private equity, hedge fund, and alternative asset spaces.
Job Description
HedgeServ is seeking an Investor Services Manager to join their team in Kraków. The role involves managing the Investor Services process, resolving investor transaction enquiries, and ensuring accurate and timely reporting. The ideal candidate has a minimum of 5 years of experience in a Hedge Fund Administration Firm, with at least 3 years at a Supervisor level.
Requirements
- IT Literate
- Strong verbal and written communication skills
- Strong analytical and problem-solving skills
- Ability to work effectively both within a team structure and individually
- Strong inter-personal skills
- Good initiative tempered with identifying when escalation is required
- Strong systems, product and process knowledge
- Reliable and Dependable
- Approachable
- Committed
- Ability to positively influence team morale
Benefits
- Permanent Health Insurance & Life Insurance
- Employee Assistance Programme
- Defined contribution pension scheme with employer contributions
- Generous annual holiday entitlement
- Club/gym subsidy
- Monthly lunch vouchers
- Discretionary annual bonus scheme
- Referral Programme
- Hybrid working
- Sports and Social Club
- Support for workplace equipment and programs promoting mental health and wellbeing