Medical AI Specialist
Heidi HealthMelbourne, Victoria, Australia • Sydney, New South Wales, Australia
Posted October 31, 2025
Full Time
About the Company
Heidi Health is a leading provider of AI-driven medical scribing solutions, used by tens of thousands of clinicians worldwide. The company's core offerings include personalized note-taking with customizable templates, document creation through simple prompts, seamless team collaboration, and HIPAA/NHS-compliant security. Heidi Health stands out in the industry by adapting to unique workflows across all specialties, offering a comprehensive suite of medical education, AI, machine learning, software, diagnostic tools, and education services.
Job Description
Heidi is an AI Care Partner startup with a mission to double healthcare's capacity while keeping care deeply human. They are expanding across the US, UK, Canada, and Europe and have quickly grown from 18 million hours back to over 73 million patient visits. The Medical AI Specialist role will involve helping shape AI products, collaborating across teams, and mentoring colleagues.
Requirements
- Clinician with AI product experience
- Previous hands-on experience building scalable AI products for healthcare settings
- LLM & foundation-model expertise
- Deep experience with large language models and provider APIs
- Prompt engineering & safety
- Proven track record crafting, iterating, and testing prompts
- Cross-functional collaboration
- Performance optimization
- RAG pipelines & evaluation
- AI agent design & fine-tuning
- Semantic search & vector DBs
- Software engineering & ML fundamentals
Benefits
- Flexible hybrid working environment
- Additional paid day off for your birthday
- Special corporate rates at Anytime Fitness
- A generous personal development budget
- Learn from the best engineers and creatives
- Become an owner
- Opportunity to create a global impact
