Solutions Engineer - US
Heidi HealthUnited States
Posted March 31, 2026
Full Time
About the Company
Heidi is building an AI Care Partner that works alongside clinicians to make healthcare more continuous and deeply human.
Job Description
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. The Solutions Engineer plays a critical role in unlocking and accelerating new deals and expanding Heidi's footprint with existing customers by serving as the primary technical point of contact throughout the sales cycle and expansion opportunities.
Requirements
- 3–6 years of experience in customer facing technical role: Solutions Engineering, Sales Engineering, Consulting preferably in SaaS, healthcare, or enterprise software
- Experience leading and owning technical and workflow discovery sessions
- Working knowledge of EHR/EMR systems and healthcare integration standards: HL7, FHIR, REST APIs
- Ability to synthesize complexity and communicate clearly to both technical and non-technical audiences.
- Experience supporting sales cycles with healthcare providers, health systems, or EMR vendors
- Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built
Benefits
- Healthcare, Dental, Vision benefit options
- 401k with 3% match
- Personal development budget of $500 per annum
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win
