Hello Heart is a fast-growing, mission-driven, AI-native company transforming how heart health is managed. As an AI-first company, we expect employees across functions to be AI fluent and to use AI in thoughtful, practical, and responsible ways.
Requirements
- 5+ years of experience in technical operations, support operations, business systems, or systems administration
- Experience serving as the primary administrator for a support ticketing platform, with Zendesk strongly preferred
- Experience implementing new tools and integrating multiple systems in a fast-paced environment
- Strong experience with systems administration, workflow automation, troubleshooting, and process improvement
- Experience building reporting and working with data visualization tools like Tableau and Snowflake
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan