The Principal OT Security Solution Architect role is crucial to Help AG's success in the market and involves pre-sales activities, client meetings, solution positioning, and technical account management. The role also involves ensuring customer success, technical vendor relationships, and internal enablement in the expertise area.
Requirements
- Assisting Business Development Managers in customer meetings
- Maintaining good customer relationships
- Recognizing customer technical requirements and generating new opportunities for sale, upsell or cross-sell
- Ensuring technical success of implementations
- Supporting the sales process
- Involving vendor presales and Help AG's internal technology leads as required
- Creating high-end technical content for proposals
- Defining proper scope of work (SOW) of any proposed solution
- Arranging, defining, managing, and monitoring proof of concept (POC) with customers
- Building and or assisting in creating LAB environments
- Ensuring empowerment of Help AG team members in area of expertise - OT security technologies
- Identifying and obtaining required certifications for yourself and the team
- Creating Help AG technology portfolio with special accent on OT security technologies
- Creating Help AG service portfolio relevant to OT security technologies
- Keeping the Help AG team members updated about news related to OT security
- Creating and maintaining technical documentation relevant to OT security
- Creating marketing material related to OT security
Benefits
- Health insurance with one of the leading global providers for medical insurance
- Career progression and growth through challenging projects and work
- Employee engagement and wellness campaigns activities throughout the year
- Excellent learning and development opportunities
- Annual flight tickets to home country
- Inclusive and diverse working environment
- Flexible/Hybrid working environment
- Open door policy