Case Manager

This is a Case Manager position at HELP USA's emergency shelter for asylum-seeking single adults in the Bronx, New York. The Case Manager will provide culturally sensitive, trauma-informed intake and assessment for clients and track their progress in the CARES case management system, while coordinating for and providing service linkages to various services.

Requirements

• Bachelor's degree in social work or a related field, or equivalent skills and experience.
• Bilingual fluency in a second language, ideally Spanish/English.
• Case management experience working with vulnerable people who have experienced significant trauma.
• Crisis intervention experience.
• Basic understanding of immigration laws and procedures.
• Great organizational skills and the ability to learn quickly and problem-solve under pressure.
• Strong computer skills required, with knowledge of CARES a plus.

Benefits

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn't contribute.