L.A. Metro Lead Outreach Case Manager

Lead the Metro outreach teams, providing direct services to individuals experiencing unsheltered homelessness and support to the team. Coordinate outreach efforts, case management services, and collaboration with community partners.

Requirements

• High school diploma required
• 4 years of experience with people experiencing homelessness and people with mental/physical health problems
• Ability to work the assigned schedule, including some evenings and weekends
• Working knowledge of HMIS and other Homeless outreach databases
• Strong time management skills and ability to multi-task and prioritize in fast paced environment
• Excellent communication skills with ability to maintain professionalism while in crisis situations
• Reliable transportation, valid driver's license, auto insurance, and ability to qualify for Helpline Youth Counseling’s insurance coverage
• Ability to pass TB and background clearance

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan