Customer Service/BDC Representative - Full Time
Hendrick Automotive GroupConcord, North Carolina, United States
Posted May 20, 2026
37000 - 37000 USD
Full Time
About the Company
Representing 131 franchises and 26 manufacturer nameplates from the Carolinas to California, Hendrick Automotive Group is the largest privately held automotive retail organization in the United States. Headquartered in Charlotte, North Carolina, the company employs more than 10,000 people in its 95 dealership locations, 21 collision centers and four accessories distributor installers in 13 states. For more information, please visit www.HendrickCars.com. In 2020, Hendrick Automotive Group generated approximately $10 billion in revenue after selling 219,000 vehicles and servicing 2.4 million cars and trucks. Hendrick Automotive Group offers new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service and body repair. The company has contributed significantly to improve the quality of life for people in need through charitable contributions. Hendrick Automotive Group believes that our teammates are our most important assets, along with our culture. Our people are the foundation of our brand. Our success as a whole is dependent on preserving our reputation of respect and quality. We are a company that believes in our core values and upholding them through great people, high standards and best practices. We pride ourselves on our behavior. We treat our customers, corporate partners and each other with respect. We believe in communication and hold each other accountable for the high standards of excellence that are set from our chairman, Rick Hendrick. For additional information on career opportunities - https://www.hendrickcars.com/hendrick-careers.htm.
Job Description
Are you looking for a stable company to grow with? Build your career with Hendrick Automotive Group, one of the largest, most successful privately held companies in the U.S. with over 90 car dealerships and an outstanding NASCAR Champion racing team! As a Business Development Representative (BDC), your day-to-day includes interacting with customers over the phone/internet, building positive relationships, and managing service appointments.
Requirements
- High School Diploma or equivalent.
- Knowledge of Customer Service.
- Knowledge of Microsoft Office products.
- Ability to memorize scripts for products and services.
- Ability to learn web applications for customer management.
- Ability to communicate effectively with customers and company personnel.
Benefits
- NO COST Employer Paid Healthcare & Prescription Plan
- Paid Company Training
- 401(k) Retirement Plan with Company Match
- Dental, Vision, Life Insurance
- Paid Time-Off up to 4 weeks Vacation
- Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)
- Holiday and Sick Pay
- Employee Discounts
- College Scholarship Program
- NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well-being)
- Clean State of the Art facilities
- Promote From Within Culture