Parts Counterperson

Responsible for selling parts to customers over-the-counter and providing necessary parts to the service department and body shop.

Requirements

• Assists customers in selecting and purchasing parts
• Places special orders for parts
• Reads appropriate manuals to ascertain type and specification of part
• Provides pricing and product information to customers
• Dispenses parts to the service department and body shop
• Orders out-of-stock parts requested by customers
• Assists in taking inventory
• Meets departmental production and profitability goals
• Maintains CSI at or above dealership standards
• Answers telephone promptly and consistent with dealership guidelines
• Maintains an organized, clean and safe work area