Service Advisor

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Requirements

• Works with customer and technician to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs.
• Schedules appointments with customer.
• Meets dealership’s standards for repair and order production.
• Maintains CSI at or above Company standards