Customer Onboarding Product Manager (SaaS)

As an Onboarding Product Manager, you will lead strategy, design, and execution of onboarding and early-experience flows across technical Dental Practice Management Solutions products.

Requirements

• End-to-End Onboarding & Acquisition
• Product Strategy & Roadmap
• Technical Leadership & Execution
• Data-Driven Optimization
• Cross-Functional Collaboration
• Product Experience: 4+ years in product management or related functions
• Technical fluency: Comfortable with technical teams, understanding architectures, APIs, integrations, and platform considerations
• Data literacy: Skilled with product analytics tools to interpret user behavior and inform decisions.
• User-centered mindset: Expertise in customer journey mapping, UX best practices, and reducing friction in multi-step flows
• Cross-functional leadership: Proven ability to align and influence engineering, design, marketing, and business partners
• Experimentation & MVP mindset: Builds hypotheses, defines lean MVPs, and iteratively improves based on hard metrics

Benefits

• Medical, Dental and Vision Coverage
• 401K Plan with Company Match
• Paid Time Off (PTO)
• Sick Leave
• Paid Parental Leave
• Short Term Disability
• Income Protection
• Work Life Assistance Program
• Health Savings and Flexible Spending Accounts
• Education Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities