US Equipment Service Technician I- Savannah, GA

This position is responsible for fulfilling all aspects in the repair and service of all equipment in the practitioner's office with a focus on excellent customer service. Drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Requirements

• Provides repair services to customers in a courteous and professional manner including escalation and more advanced and difficult issues.
• Provides leadership to team members and manages all on site installation, repair maintenance and test tasks.
• Comprehends customer requirements and make appropriate recommendations to optimize the customer experience.
• Maintains and manages proper levels of inventory in van.
• Produces timely and detailed service reports.
• Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training.
• Complies with all OSHA regulations as outlined in the OSHA manual and training.
• Maintains and utilizes personal protective equipment when needed.
• Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments.
• Completes all work orders in a timely manner.
• Submits all job-related paperwork within the required timeframes.
• Participates in special projects and performs other duties as required.

Benefits

• Medical, dental and vision insurance
• 401(k) plan
• Paid time off
• Paid holidays