SYEP Operations Associate
Henry Street SettlementNew York, New York, United States
Posted January 21, 2026
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Full Time
About the Company
Founded in 1893 by Lillian Wald, Henry Street Settlement is a nonprofit organization on Manhattanâs Lower East Side that delivers integrated social services, health care, and visual and performing arts programs to over 50,000 New Yorkers annually. The organization focuses on mitigating urban poverty by empowering families and children to build healthier, more resilient lives. Its distinctive strengths lie in a deep, longâstanding partnership with the local community, a proven track record of rapid, innovative problemâsolving, and a commitment to holistic, culturally responsive care. Through collaborative partnerships and evidenceâbased interventions, Henry Street continues to set a benchmark for communityâbased social and health service delivery.
Job Description
The SYEP Operations Associate will directly engage with prospective SYEP interns to support recruitment, enrollment, and orientation efforts. The role requires managing a high volume of phone calls and emails, responding to inquiries, and providing guidance to ensure a smooth and efficient onboarding experience for all stakeholders.
Requirements
- High School Diploma/GED required; College Degree or current college enrollment preferred
- Must be detailed oriented and an excellent multi-tasker
- Unflappable customer service and time management skills
- Strong computer skills, including experience with Microsoft Office and Google Suite
- Ability to type accurately and create reports to display data and track trends
- Ability to quickly and accurately calculate payroll
- Passion for youth & community development
- Ability to travel between different program offices
- Ability to work evenings and weekends as needed
Benefits
- Paid time off
- Health insurance
