Senior Business Analyst position available at People First Bank, responsible for delivering payments related initiatives and driving business outcomes through effective stakeholder engagement and analysis. The role requires a seasoned Business Analyst with 8+ years of experience in business analysis, digital banking, and payments solutions.
Requirements
- Lead payments domain analysis and partner with Product Owners and Delivery Leads to ensure solutions deliver measurable customer and business outcomes
- Collaborate with design and frontline teams to understand problems our customers are experiencing and apply design thinking principles to create user-centric and effective solutions
- Lead end-to-end discovery and delivery for complex initiatives, partnering with stakeholders to shape, define, and deliver solutions aligned to business strategy and technical feasibility
- Own delivery scoping and requirements definition for complex initiatives, leading story development, customer journeys, and process changes to clearly articulate outcomes, impacts, and rationale for change
- Proactively identify, assess, and manage risks, dependencies, and cross-functional impacts, providing clear recommendations to support decision-making across business and technology
- Support and influence key delivery decisions by evaluating options, trade-offs, regulatory impacts, and technical constraints
- Champion legal and compliance obligations requirements applicable, where required engage with business owner to ensure compliance is met
- Key driver to the planning and support business readiness activities
- Define requirements with the business with designing reporting and dashboards that will feed to downstream data and technology teams
- Proactively manage stakeholder alignment and resolve competing priorities across business and technology
- Define functional and non-functional requirements, ensuring regulatory traceability and downstream data impacts are considered
- Support change, operational readiness, and smooth transition of solutions into BAU
- Be an active member of the Business Analyst practice to drive improvements in the Business Analyst capability
- Support the design, implementation, and embedding of development programs for BA cohort
- Actively promote continuous improvements to ways of working across the business
Benefits
- Flexibility and hybrid working arrangements
- Enhance your salary with discounts on banking, health insurance, and shopping across Australia
- Advance your career with training, study support, and project opportunities
- Competitive leave benefits that empower employees to take time for themselves and loved ones
- Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program
- Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives
- Be recognised for your contributions through our peer-driven recognition program
