CDD - Trilingual Client Advisor German/English/French

Hermès is seeking a multilingual customer advisor fluent in German, English, and French to work within its European e-commerce entity and customer relations center. This role focuses on excellent customer service and building relationships with customers both online and in-store, representing the customer experience and driving initiatives to improve their journey. The position involves following-up with customers, handling inquiries, and providing product information.

Requirements

• Fluency in German, English, and French
• Strong interpersonal skills
• Excellent oral and written communication skills
• Proven passion for selling
• Analytical and problem-solving skills
• Teamwork and leadership skills