Change Management & Communications Specialist
HerschendGeorgia, United States
Posted March 17, 2026
Full Time
About the Company
Herschend, founded 75 years ago by the Herschend family, is North America’s largest family‑owned themed attractions group, operating over four dozen parks, aquariums, water parks, resorts and adventure tours. The company’s core focus is delivering immersive, family‑centered experiences that bring people together and create lasting memories. What sets Herschend apart is its “Heartspitality®” philosophy—an intersection of heartfelt service and hospitality—executed by 22,000 employees who welcome 20 million guests each year while positively impacting local communities. Through a portfolio that spans theme parks, attractions, content creation and entertainment, Herschend blends classic storytelling with innovative attractions to keep families returning for new adventures.
Job Description
The Change Management & Communications Specialist will lead change management and communications activities in support of post-acquisition integration and enterprise initiatives. This role focuses on planning, creating, and coordinating clear, engaging communications and training that build awareness, drive understanding, and support adoption across a diverse, distributed workforce.
Requirements
- Develop and maintain an Integration Change Management Plan
- Support change management activities using the Herschend Internal Communications Playbook
- Create clear, approachable communications that build awareness, reduce uncertainty, and support adoption of new processes and technologies
- Translate complex integration, process, and technology changes into meaningful messages tailored to different audiences
- Partner with subject matter experts to develop training and learning materials
- Coordinate the timing, delivery, and execution of communications and training
- Manage content reviews, approvals, and version control
- Help track change impacts, employee readiness, and feedback across multiple initiatives
- Build strong partnerships with project managers, business leaders, and functional teams
- Proactively identify change risks and recommend mitigation strategies
