Advanced Customer Engineer - Critical Account Team

We are hiring senior level Advanced Customer Engineering (ACE) engineers to work with our largest and most important customers. This position will be primarily responsible for working with our Critical Account Program customers.

Requirements

• Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience.
• Typically, 10+ years’ experience.
• A deep understanding of one or more of the following areas of enterprise networking.
• Excellent analytical and problem-solving skills.
• Strong history of troubleshooting with customers in your current or past roles.
• Vendor and/or Industry certifications are a plus but not required.
• Must have demonstrated the ability to pick up additional skillsets outside of comfort zone.
• Excellent written and verbal communication skills; mastery in English and local language.
• Must be willing to work as part of larger team as needed.

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion