Service Manager-Customer Service
Hewlett Packard EnterpriseChiyoda, Japan
Posted January 22, 2026
Full Time
About the Company
Hewlett Packard Enterprise (HPE) is a global edge-to-cloud company that advances the way people live and work.
Job Description
Service Manager-Customer Service role at Hewlett Packard Enterprise (HPE) in Tokyo, Japan. The role involves managing service provision to service providers and enterprise customers, and building effective business relationships with global and APAC service teams.
Requirements
- 10+ years of experience in program management, with a proven track record of success in a service provider or enterprise market.
- 3+ years of experience in the networking industry, covering technical support, operations, operation management, and service management.
- Experience in building strong relationships with vendors, partners, and customers.
- Excellent customer management and relationship skills, with experience in IP market support environments.
- Strong technical skills, with the ability to communicate effectively in both written and verbal formats.
Benefits
- Health & Wellbeing benefits
- Personal & Professional Development opportunities
- Unconditional Inclusion and diversity
