Technical Support Engineer

Technical Support Engineer role at Hewlett Packard Enterprise, responsible for customer support, lab environment setup, and knowledge base creation. The role requires 6+ years of experience in IT customer support, deep understanding of OSI 7 Layer, and excellent communication and presentation skills.

Requirements

• 6+ years of experience in IT customer support
• Deep understanding of OSI 7 Layer
• Excellent communication and presentation skills
• Ability to handle complex technical issues
• Ability to work in a lab environment
• Knowledge of cloud architectures, cross-domain knowledge, design thinking, development fundamentals, DevOps, distributed computing, microservices fluency, full stack development, security-first mindset, and user experience (UX)

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion