Product Expert

We are hiring a Product Expert to nurture and support customers to make them successful with Hex. This role involves engaging with users to answer their questions, teaching them the inner workings of Hex, and synthesizing their feedback. The Product Expert will work closely with Sales, Product, and Customer team members to understand our users, speak to Hex's unique capabilities, and provide insight into the things our users need and want most in an analytics data platform.

Requirements

• 2+ years experience as a working data scientist, analyst, or analytics engineer, using SQL & Python
• Beyond-the-basics experience with Data Science tooling and workflows, including Python, Jupyter notebooks, SQL, and BI tools
• Developed analytical thinking ability to effectively troubleshoot complex problems
• A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems

Benefits

• Market-benchmarked salary
• Equity
• Comprehensive health benefits
• Flexible paid time off