The Budtender is responsible for delivering world-class customer service while driving sales through personalized product recommendations and effective upselling techniques.
Requirements
- Provide the highest level of service to customers
- Meet or exceed individual sales targets and conversion rate goals
- Greet customers upon entry and perform initial check-in verification of required identification (ID)
- Assist new customers with questions on state required forms
- Ensure the waiting room is well maintained and the sales floor is properly stocked
- Educate customers on cannabis properties and selection of proper genetics
- Fill online orders in a quick and efficient manner
- Handle customer complaints in a professional manner
- Maintain product, brand, and strain knowledge
- Accurately use and maintain point of sale (POS) system
- Comply with company cash handling policies
- Assist with intake of product, inventory counts, and additional audits
- Work closely with the management team to increase sales and foot traffic
Benefits
- Medical, Dental, & Vision Insurance for full-time staff
- Life Insurance
- Short-term & Long-term Disability Insurance
- 401k
- Company Paid Holidays
- Company Swag
- Employee Discount