HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale.
HighLevel is seeking a Director, Customer Retention to lead and evolve their retention engine across early adoption, de-escalation, frontline care, and customer value realization. The successful candidate will have a proven track record of improving Gross & Net Revenue Retention in a SaaS environment and experience in transforming reactive support or care teams into proactive, retention-driven organizations.
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale.
HighLevel