Sr. Director of Growth, Product

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. The Sr. Director of Growth will lead the cross-functional growth organization within the Product team, focusing on optimising user acquisition, activation, retention, and monetisation.

Requirements

• 10+ years of experience in Product Management, Growth, or Product-Led Growth roles within high-growth SaaS environments.
• 5+ years in a senior leadership role managing Product Managers or cross-functional growth teams.
• Proven track record designing and optimizing growth loops, reward systems, and game mechanics that improve engagement and retention.
• Deep experience with SaaS B2B2C business models and the unique challenges of scaling multi-tenant customer networks.
• Expert at identifying high-value upstream actions that predict and influence downstream metrics such as activation, conversion, and churn.
• Strong analytical and experimental mindset—comfortable with hypothesis-driven testing, cohort analysis, and data-informed decision-making.
• Excellent communication, influence, and stakeholder management skills across technical and non-technical teams.
• Bachelor’s degree in Business, Engineering, Economics, or related field; MBA or advanced degree preferred.

Benefits

• 401k Matching
• Tuition Reimbursement
• Generous Paid Time Off
• Relocation Assistance
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave