Implement effective utilization management strategies, review health care services, and analyze data to improve provider performance and member satisfaction. Respond to customer inquiries and offer interventions and/or alternatives.
Requirements
- Implement care management review processes consistent with established industry and corporate standards.
- Function in accordance with applicable state and federal laws and regulatory compliance.
- Implement all care management reviews according to accepted and established criteria.
- Promote quality and efficiency in the delivery of care management services.
- Respect the member's right to privacy, sharing only information relevant to the member's care and within the framework of applicable laws.
- Practice within the scope of ethical principles.
- Identify and refer members whose healthcare outcomes might be enhanced by Health Coaching/case management interventions.
- Employ collaborative interventions which focus, facilitate, and maximize the member's healthcare outcomes.
Benefits
- Health Insurance
- Paid Time Off
- Retirement Plan
- 401k Matching
- Employee Assistance Program