Chief of Staff to COO, Business Operations Lead
Hike Medical CoSan Francisco, California, United States
Posted April 10, 2026
Full Time
About the Company
Hike Medical is reinventing musculoskeletal care by using AI and 3D-printed insoles to prevent pain before it starts.
Job Description
Hike Medical is seeking a Chief of Staff to COO, Business Operations Lead to join their fast-paced team. The role involves providing strategic and operational support to the founding team, driving performance culture through data, and leading large-scale operational rollouts. The ideal candidate has 5-10 years of experience in manufacturing, supply chain, or industrial operations, with a background in systems thinking and execution.
Requirements
- 5–10 years total experience
- 2–3 years of direct exposure to manufacturing, supply chain, or industrial operations
- Has worked inside a company actively going through scale
- Fluency in unit economics, COGS structure, and contribution margin analysis
- Experience running S&OP or analogous cross-functional planning processes
- Proven ability to structure ambiguous problems into a rigorous framework and drive to a decision
- Experience designing and implementing leading and lagging indicator systems
Benefits
- Competitive cash compensation + equity
- Full medical, dental, and vision coverage
- $15K relocation bonus if needed
- Daily collaboration with the founding team and senior leadership
- Free custom insoles
