The Panel Coordinator role provides complex and diversified coordination, analytical, and administrative support through a team-based approach to patient care within their primary care medical providerās office.
Requirements
- Evaluate and analyze patient records
- Coordinate services for all patients who are part of the assigned panel
- Communicates with patient directly to discuss preventative care needs
- Track progress for assigned clinic or populations on performance of key clinical quality metrics
- Review provider schedules and patient charts
- Schedule patients for preventive care needs and follow up to ensure completion of services
- Work with the Medical Home team on developing standards, implementation, and maintenance of programs in chronic disease management for patients
- Help to optimize revenue for the practice, especially regarding pay-for-performance reimbursements and grant related revenue
- Develops and provides on-going panel evaluation for specific diagnosis and preventive care needs
- Communicates with Health Plan Coordinator as needed regarding the need for pre-certifications on procedures, orders or medication with insurance companies
- Reviews and takes action on items in financial work queues
- Maintains appropriate notations and copies of documents in patient charts
- Updates demographic records for patients
- Responds to correspondence as appropriate, by phone or in writing
- Maintains an organized work area
- Maintains appropriate levels of office supplies required to perform tasks
- Provides patient education about health plan issues as appropriate
- Runs EHR reports for orders of treatment plans, referrals and procedures as needed
- Works with patients to find co-pay and drug assistance as needed
- Prepares and sends medical information to third parties and referral physicians as needed
- Attends and actively participates in staff meetings
- Communicates supply needs in a timely manner to the ordering person
- Attends insurance workshops and reads insurance updates
- Completes all mandatory education and licensure requirements to meet state, professional and regulatory requirements
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Flexible Spending Account
- Employee Assistance Program
