Digital Banking Product Analyst
Hilltop HoldingsDallas, Texas, United States
Posted March 31, 2026
Full Time
About the Company
PlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas.
Job Description
The Digital Banking Product Analyst supports and administers the bank’s digital banking platforms, including online/mobile banking, payment channels, and fraud/dispute systems.
Requirements
- Actively monitors digital banking platforms
- Investigates system incidents
- Executes system configuration updates
- Manages internal access provisioning
- Builds analytical reports
- Generates payment-related reporting
- Conducts testing of new releases
- Creates and updates process documentation
- Provides support for escalated customer issues
- Maintains and updates fraud and dispute system configurations
Benefits
- 11 Paid Holidays
- 15 days of PTO
- 401k Matching
- Health Benefits
