Cyber Operations Analyst

Hillwood IT is seeking a Cyber Operations Analyst to support day-to-day security monitoring and operational activities. This role offers hands-on experience and cross-functional exposure in a collaborative team.

Requirements

• Monitor and triage security alerts
• Perform initial analysis and document findings
• Escalate issues appropriately
• Support incident response efforts
• Follow established processes and maintain clear case notes
• Gather and preserve relevant evidence
• Assist with containment and remediation tasks
• Update tickets promptly and communicate status clearly
• Document investigations thoroughly and consistently
• Help maintain and improve cyber operations documentation
• Support routine checks and operational tasks
• Help identify patterns and propose improvements
• Assist with vulnerability management coordination
• Support phishing response and user-reported security concerns
• Contribute to audits/questionnaires
• Collaborate with IT and business partners

Benefits

• Medical, dental, and vision insurance options
• Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA)
• Paid time off, holidays, and floating holidays
• Paid parental and family caregiver leave
• Mental health and wellness resources
• Life insurance and disability coverage
• 401(k) retirement plan with company match