Maintenance Staff

The Maintenance Staff is responsible for assisting with the operations, maintenance, service, and repair of property. He/she is also responsible for participating in the preventative maintenance program, executing guest requests and other work orders as assigned.

Requirements

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Follow all hotel and departmental procedures and policies.
• Report all emergencies and unusual situations immediately.
• Handle guest room maintenance requests in a timely manner.
• Assist with the operation, maintenance, and repair of equipment.
• Perform preventive maintenance for guest rooms to include vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, change out light bulbs, etc.
• Perform quarterly maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, swimming pool and hot tub.
• Assist (when necessary) with plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply, repair vacuum cleaners and any other small equipment upon request.
• Immediately follow up on any alarms to determine the exact location and cause – determine emergency status and report to the manager on duty with findings.
• Point out and assist with eliminating safety concerns.
• Assist in maintenance of health code requirements for pool and spa.
• Perform related duties as assigned by supervisor.