Bellman

The Bellman organizes and coordinates the concierge services to ensure that each guest experiences a memorable stay from arrival, during the stay, through to departure, in line with Hilton and hotel policies and procedures. The Bellman is responsible for performing various tasks to the highest standards, including actively seeking verbal feedback from customers, promoting Hilton Honors, and ensuring that all customer requests and queries are responded to promptly and effectively.

Requirements

• Diploma/any related discipline
• 1 year of concierge experience (preferred)
• Good organization and coordination skills
• Good command of the local and English language
• Patient and guest oriented
• Possess good teamwork qualities
• Passionate about hospitality
• Bubbly and pleasant personality