Director of Food & Beverage

The Director of Food & Beverage will be responsible for establishing operational procedures, guiding managers, and staff in the Food & Beverage department to achieve the highest level of quality, training, and motivation. The role will involve determining operational policies, standards, and sales trends, as well as recommending changes and innovations in policies and procedures.

Requirements

• 5-8 years as Head of Food & Beverage in a 4/5-star category hotel or individual restaurants with high standards
• Good command in English, both verbal and written to meet business needs
• Working knowledge of mathematics
• Familiar with computer systems
• Relevant knowledge of food and beverage
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals
• Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills
• Strong leadership, people management and training skills
• Guest oriented and able to confidently build and exceed service standards
• Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings
• Strong interpersonal skills and attention to details
• Key strengths (under the 9 competencies) in people management communication and planning
• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction
• Considerable skill in math and algebraic equations using percentages
• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect
• Able to work under pressure and deal with stressful situations during busy periods
• Able to walk, stand, and/or bend continuously to perform essential job functions