Duty Manager

The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. The role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level.

Requirements

• Ability to read, write, speak and understand English
• Strong interpersonal skills
• Excellent mathematical comprehension
• Thorough organization and supervisory skills
• Proficient in accomplishing tasks
• Ability to work under pressure and deal with stressful situations during busy periods