F&B Service Officer - Diplomat Bar

Serve guests in a friendly, timely, and efficient manner, deliver an excellent Guest and Member experience, and have extensive knowledge of menu offerings.

Requirements

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards
• Comply with hotel security, fire regulations, and all health and safety legislation