Floor Supervisor
HiltonHangzhou City, Zhejiang, China
Posted January 15, 2026
Full Time
About the Company
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Job Description
The Floor Supervisor is responsible for maintaining the highest standard of cleanliness in rooms, corridors, and providing excellent service to guests. The role involves supervising the turndown service, strict key control, and monitoring the productivity of the assigned Room Attendant. The supervisor also assists with team members' training and development, and provides ongoing advice and support.
Requirements
- University / Pre-university graduate
- At least 3 years of guestroom work experience
- Good written and verbal skills
- Fluent in English to meet business needs
- Good knowledge of Housekeeping office's daily operation
- Proficient in Microsoft Office, housekeeping Opera and OnQ systems
Benefits
- Competitive salary
- Benefits package
- Opportunities for career advancement
