Front Office Manager
HiltonCosta Rica
Posted May 21, 2026
Full Time
About the Company
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Job Description
As a Front Office Manager, you will oversee the Front Office Team and ensure that Team Members are prepared and well-informed to deliver exceptional guest experiences from check-in through check-out. You will be responsible for managing the first impressions of our Guests and performing tasks to the highest standards.
Requirements
- A degree or diploma in Hotel Management or equivalent
- A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector
- High level of IT proficiency
- High level of commercial awareness and sales capabilities
- Experience of managing people and developing people
- Previous experience of managing a department and Profit and Loss account
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Commitment to delivering a high level of customer service
- Ability to work under pressure
- Excellent grooming standards
- Flexibility to respond to a variety of work situations
- Ability to work on your own and as part of a team
Benefits
- Employee benefits are not specified in the job description
