Front Office Supervisor

A Front Office Supervisor is responsible for overseeing daily front desk operations, ensuring efficient service and a high standard of guest experience. They lead and support the reception team, manage check-in and check-out processes, handle guest inquiries and resolve complaints, and ensure compliance with hotel standards.

Requirements

• Previous experience in a customer-focused industry
• Desire to progress within the Hospitality industry
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Competent level of IT proficiency