Front Office Supervisor
HiltonUnited Kingdom-Scotland-Glasgow-Hilton Glasgow Hotel
Posted March 30, 2026
13571 - 13571 GBP
Full Time
About the Company
Hilton, a global hospitality leader listed on the NYSE, operates 9,000 properties across 141 countries under 25 world‑class brands, serving more than 3 billion guests in over a century. The company focuses on hotel, resort, and vacation experiences for business and leisure travelers, backed by a culture recognized as the world’s best workplace for its 500,000 employees. Hilton differentiates itself through pioneering technology such as Digital Key, automated room upgrades, and a seamless mobile booking platform, all integrated with its award‑winning Hilton Honors loyalty program that rewards 235 million members. These innovations, combined with a commitment to hospitality excellence, position Hilton as a top choice for travelers and talent alike.
Job Description
Hilton Glasgow Hotel is looking for a Front Office Supervisor to join their team. The successful candidate will have experience leading a team and delivering exceptional customer service, with a passion for coaching, problem-solving, and communication. The role involves supervising front office operations, dealing with guest queries and complaints, and creating memorable experiences for guests and colleagues.
Requirements
- Supervising and delivering front office operations smoothly and efficiently
- Dealing with guests' queries and complaints
- Creating memorable experiences for guests and colleagues
Benefits
- Free and healthy meals when on duty
- Smart uniform provided
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking (depending on availability)
