Sales Manager

As a Sales Manager at Hilton, you will be responsible for leading and supervising the Sales Team, promoting and selling hotel products, and developing sales plans to maximize business opportunities and deliver exceptional service standards.

Requirements

• Complete Hilton University courses
• Be familiar with hotel product knowledge
• Promote and sell all hotel products
• Develop sales plans and obtain approval from Director of Sales
• Understand customer needs and achieve sales
• Produce quotations efficiently and follow-up promptly
• Operate hotel reservation system
• Establish good relationship with customers and maintain customer information
• Recommend other hotel chains within the group
• Proactively collect market and industry information
• Understand and be familiar with all product information of competitors
• Welcome key customers and team leaders to the hotel
• Motivate and train department employees
• Ensure effective communication between Sales team and hotel Operations team
• Handle guest feedback or complaints
• Maximize sales and forecast team and banquet revenue
• Provide necessary supervision and guidance to the Sales Director or sales representative
• Actively participate in the development of marketing plans and collaborate to achieve budgets
• Design new hotel products in advance according to market demand
• Organize regular customer experience in the hotel and team building with important/potential customers

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development