Spa Therapist - Waldorf Astoria Kuala Lumpur
HiltonKuala Lumpur, Kuala Lumpur, Malaysia
Posted January 28, 2026
Full Time
About the Company
Hilton, a global hospitality leader listed on the NYSE, operates 9,000 properties across 141 countries under 25 world‑class brands, serving more than 3 billion guests in over a century. The company focuses on hotel, resort, and vacation experiences for business and leisure travelers, backed by a culture recognized as the world’s best workplace for its 500,000 employees. Hilton differentiates itself through pioneering technology such as Digital Key, automated room upgrades, and a seamless mobile booking platform, all integrated with its award‑winning Hilton Honors loyalty program that rewards 235 million members. These innovations, combined with a commitment to hospitality excellence, position Hilton as a top choice for travelers and talent alike.
Job Description
Provide professional treatments, including body and facial therapies, with a focus on exceeding guest expectations, delivering each service thoroughly within the given time while offering personalized care and attention.
Requirements
- Deliver a wide range of treatments, including massages, facials, and beauty services
- Recommend and retail skincare products to guests
- Maintain treatment rooms to the highest standards in line with spa guidelines
- Handle special guest requests
- Follow a customer-first approach
- Communicate effectively with guests and colleagues
- Collaborate as a supportive team player
- Adhere to departmental operating procedures
- Ensure all spa, fitness, and hotel activities meet Waldorf Astoria Brand standards
- Provide guidance and hands-on support in training new employees
- Maintain cleanliness and organization in all work areas
