Director, Sterile Operations

Hims & Hers is seeking a Director, Sterile Operations to lead our state-of-the-art 503A sterile compounding operation. This role requires an experienced operational leader to scale a new facility, drive daily operations, and deliver against productivity, quality, and capacity objectives.

Requirements

• Lead day-to-day operations in the compounding labs, ensuring alignment with production schedules and quality standards.
• Cultivate a strong culture of safety and compliance in accordance with FDA, OSHA, USP 797/800, and cGMP standards.
• Manage and mentor a cross-functional team of managers, leads, and pharmacy technicians across both hazardous and non-hazardous sterile compounding.
• Monitor and analyze KPIs to drive capacity planning, productivity improvements, and cost reductions.
• Identify root causes of production issues and implement corrective actions to maintain schedule adherence.
• Develop and standardize SOPs, policies, and best practices across the sterile compounding network.
• Partner with Engineering and Maintenance teams to identify opportunities for innovation and automation.
• Collaborate closely with Quality, Fulfillment, Logistics, and Production to align operational execution with business goals.
• Support multi-shift operations and workforce planning to optimize throughput and maintain a strong team culture.
• Produce timely operational reports and participate in OKR planning and performance tracking.
• Represent Hims & Hers with integrity, professionalism, and a solutions-oriented mindset.
• Perform additional projects and duties as assigned by the VP of Sterile Compounding.

Benefits

• A dynamic, open & honest culture of collaborative co-workers where diverse perspectives are welcome & valued
• Competitive pay with equity compensation
• ESPP Plan
• Flexible PTO
• Holidays observances
• Quarterly Mental Health Days
• High-coverage medical, dental & vision (FSA & HSA plan options)
• Pet Insurance
• One Medical Membership
• Disability Benefits
• Employee Assistance Program
• Life and AD&D Benefits
• Fitness stipend
• Backup childcare
• Family forming resources