Patient Service Representative

We are seeking an experienced Customer Services Representative/Patient Service Representative (PSR) to play a crucial role in advancing our mission. The ideal candidate will align with our core values and prioritize patient and employee satisfaction.

Requirements

• Scheduling/canceling appointments
• Recalling patients to schedule future appointments
• Responding to patients via email or live chat and helping them connect with providers
• Completing patient files in the EMR system and uploading documents
• Communicating with team members to forward requests and resolve patient concerns
• Good communication skills and a welcoming behavior