Operations Support Specialist (pooling)

We are seeking a highly organized and experienced Operations Support Specialist to oversee and streamline core operational functions within a professional services and accounting firm. This remote role works closely with the CEO and leadership team to ensure efficient service delivery, strong internal operations, and high client satisfaction.

Requirements

• Bachelor’s degree in Business, Operations, Human Resources, Accounting, or a related field.
• Minimum of 4–6 years of experience in operations management, preferably in professional services, accounting, or consulting environments.
• Experience managing HR administration, payroll processes, and workforce planning.
• Strong organizational and project management skills with attention to detail.
• Comfort working with cloud-based tools (Airtable, time tracking systems, accounting or IT platforms).
• Strong written and verbal communication skills.

Benefits

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth